Update issue templates

.github/ISSUE_TEMPLATE/bug_report.md

@@ -2,11 +2,17 @@
 name: Bug report
 about: Create a report to help improve the patcher
 title: "[BUG] try to name your bug"
-labels: awaiting review
+labels: ''
 assignees: ''
 
 ---
 
+# Before posting any bug issue, please make sure you have patched a clean VideoStation / AME install by doing the following:
+- Uninstall VideoStation (keep your library)
+- Uninstall Advanced Media Extensions
+- Re-install VideoStation (it should also ask to install Advanced Media Extensions)
+- Run the patch
+
 **System details**
 - Synology model: [Synology NAS model]
 - DSM version: [version]