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95 lines
4.1 KiB
YAML
95 lines
4.1 KiB
YAML
name: Bug report
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description: Report a bug in DuckStation
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body:
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- type: markdown
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attributes:
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value: |
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**Please read before creating a new bug report:**
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1. Make sure there is not already an issue for this bug by [searching in **both** open and closed issues](https://github.com/stenzek/duckstation/issues?q=is%3Aissue+sort%3Aupdated-desc+).
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2. All enhancements **must** be off. To quickly disable all enhancements with affecting your normal configuration, you can check **Disable All Enhancements** in Advanced Options.
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3. All advanced options **must** be at their default values.
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4. No cheats may be active. If you were using cheats, they should be disabled, and the game must be rebooted before reporting the bug.
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5. Do not share save state files. (Sharing memory card files is OK.)
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6. Verify your BIOS and game dumps, as we can not assist with issues resulting from bad dumps.
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7. If playing PAL region software, please check whether or not the game has LibCrypt protection. If it does, make sure you have a [correct SBI file](https://github.com/stenzek/duckstation#libcrypt-protection-and-sbi-files).
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8. Please post your bug report in English, as this is the only language spoken by the developers. The [Discord server](https://discord.gg/Buktv3t) has many helpful people if you need help translating.
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9. Issues about the libretro core will be deleted (you will be blocked from the repository if you create such an issue). That core is not DuckStation, it is a broken fork, and has nothing to do with us.
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- type: input
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attributes:
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label: Game details
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description: |
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Specify the game's serial code, full name and region (USA, Europe, Japan).
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placeholder: SLUS-00404 Ace Combat 2 (USA)
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validations:
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required: true
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- type: textarea
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attributes:
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label: Description of the issue/bug
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description: |
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Describe what you are seeing and/or hearing during gameplay. What doesn't work, and how do you expect it to work instead?
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You can include images or videos with drag and drop, and format code blocks or logs with <code>```</code> tags.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Steps to reproduce
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description: |
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Try to provide as much detail as possible to reproduce the issue.
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Having reproducible issues is a *prerequisite* for contributors to be able to solve them.
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validations:
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required: true
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- type: input
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attributes:
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label: Software and hardware information
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description: |
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For desktops and laptops, specify your OS version, CPU and graphics card information (model and driver version).
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For mobile devices, specify your OS version and device model name.
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placeholder: Windows 10, Intel Core i7-7500U, Intel HD Graphics 620 (27.20.100.9616)
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validations:
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required: true
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- type: input
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attributes:
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label: DuckStation version
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description: |
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Specify your DuckStation version and how you installed it (GitHub Releases, GitHub Actions, compiled from source, …).
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validations:
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required: true
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- type: dropdown
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attributes:
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label: DuckStation rendering backend
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description: |
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Specify the DuckStation rendering backend you were using when reporting this issue.
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If you can reproduce this issue using more than one rendering backend, mention it in the **Description of the issue/bug** section above.
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When reporting a graphics-related issue, please test all the rendering backends you can before submitting the issue.
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options:
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- Software
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- Direct3D 11
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- Direct3D 12
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- OpenGL
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- Vulkan
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validations:
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required: true
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- type: input
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attributes:
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label: DuckStation controller backend, drivers and wrappers
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description: |
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Which controller backend are you using in DuckStation's General Settings?
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Have you installed any drivers or wrappers on your system, or do you have any programs like Steam open?
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If so, specify which drivers/wrappers you are using.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Additional context
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description: |
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Add any other context about the problem here.
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